Author: shemaegomez

Sheila is a digital marketing enthusiast and obsessed in promoting Iloilo. She is a kdrama fan, a dog person and a certified foodie!

Globe Keeps Customers Safe through Use of Digital Channels

With the shift to  Modified Enhanced Community Quarantine, messengerial delivery services will once again be limited.  Despite this, Globe assures its customers that they will continue to receive their updated monthly billing statements, this time through digital channels. This way, Globe can keep customers and even messengers safe,  preventing risks of COVID-19 infection caused by […]

Impact of Pandemic Gives Greater Impetus to Digital and Self-Service Channels Amidst Reduced Customer Service Manpower

The continuous threat of COVID-19 to public health has severely hit business process outsourcing (BPOs) firms and enterprises who rely on agents to provide critical frontline support for customers. Globe, despite its commitment to delivering good customer experience, is no exception to the constraints and challenges of BPOs. This gave an impetus to accelerate the […]

Globe Promotes Digital Learning with Cebu Technological University

In the new normal, the internet is becoming a necessity, especially in educational institutions where online learning is pushed as a means to jumpstart the school year. To ensure students continue on their learning journey, Globe myBusiness has partnered with Cebu Technological University (CTU) by providing custom internet plans for remote learning. The partnership enabled […]

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