Sun Life Grepa Financial, Inc. (Sun Life Grepa), one of the major insurers in the country, gains ground in its sustainability initiatives as part of its efforts to serve clients as lifelong partners.
Aligned with United Nations Sustainable Development Goal (UN SDG) 8.10, which seeks to encourage and expand access to banking, insurance, and financial services for all, Sun Life Grepa stepped up its initiatives for long-term sustainability in processes and operations in various ways.
“Financial and sustainability goals can no longer be separated from one another. That is the reason why we want to ensure that what we do to meet our current needs, preserves the ability of future generations to meet theirs,” Sun Life Grepa President Richard S. Lim said. “By incorporating sustainability into all facets of our business operations and establishing it as a way of life, we hope to bring a positive shift not only to our employees but to our communities as well.”
Sun Life Grepa has been rolling out efficient systems by installing flexible furnishings in newly established or renovated office branches that allow multi-purpose use of office spaces. Energy-saving LED lighting fixtures were also installed. Furthermore, the new office designs ensure it carries fewer printed display materials as part of the ongoing transition to a digitally-enabled workplace. At the same time, the automated and interactive Leads Interactive Management System was launched to ensure smooth online collaboration. The company also makes sure to collect obsolete marketing materials for environmentally safe destruction.
To enhance the client experience, Sun Life Grepa also continued to improve its operations by converting more traditional paper-based forms to digital formats, which are available on the company’s website. More digital payment channels, including e-wallet options, were also added to provide long-term convenience.
Still part of its corporate sustainability efforts, Sun Life Grepa trained its employees to practice agile methodology and design thinking that would lead the organization to achieve long-term operational efficiency. An intranet system that enabled real-time digital information was also introduced.
Meanwhile, as part of its support for UN SDG 8.3, which seeks to encourage and promote the development and growth of micro-, small-, and medium-sized enterprises (MSMEs), Sun Life Grepa launched products including Accident ProSafe and Smart Care Plus under its MSME MyBiz program. These products aim to help owners of MSMEs protect their employees against accidents and uncertainties to ensure long-term business sustainability.
“These ongoing sustainability initiatives open a new path to improve the resiliency of our people while developing digitalization strategies and innovations,” Lim added. “In so doing, we ensure that our company continues to stay strong in its operations and stay committed to our clients and the generations that follow after.”